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Franciscan Women's Health Associates - Des Moines

Obstetrics and Gynecology (OB-GYN) • Des Moines, WA

★★★★★4.9/5116 reviews across 2 platforms

Ratings by platform

  • myhealthyfertility.com: 4.3/5 (Not explicitly stated total count for aggregate score, though multiple individual reviews are present)
  • VMFH (for Dr. Elaine Chang specifically): 4.9/5 (116 ratings)

What patients say

Patients praise

  • Friendly and accommodating front desk and clinical staff
  • Positive, attentive, and caring demeanor of some providers (e.g., Dr. Chang, Dr. Tyler, Stephanie)
  • High satisfaction with pregnancy and postpartum care
  • Thorough explanations during visits

Common complaints

  • Long wait times on the phone for scheduling appointments
  • Some patients felt their medical symptoms were not taken seriously or adequately investigated

In patients' words

"Wonderful service right from the get go. Front desk personnel was warm and helpful (with genuine smiles). Dr. Chang were genuine, efficient and caring."

— Yelp user review

"Scheduling an appointment sucks. Been on hold for over an hour! Not even during lunch hour do i wait this long! Bad service."

— myhealthyfertility.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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