Find a Doctor - MercyOne
Family Medicine • Des Moines, IA
Ratings by platform
- Birdeye (Google aggregated): 2.6 out of 5 stars (370 reviews)
- Birdeye (Pediatrics Care): 3.6 out of 5 stars (50 reviews)
- Ratings.MD (Dr. Zachary): 4.8 out of 5 stars (164 ratings)
- Ratings.MD (Mary Claire Li, ARNP): 4.8 out of 5 stars (181 ratings)
- Ratings.MD (Emily Myers, PA-C): 4.9 out of 5 stars (73 ratings)
- Healthgrades: 60% patient experience rating (Not explicitly stated)
What patients say
Patients praise
- Highly regarded individual providers, particularly for being patient, caring, and knowledgeable
- Appreciation for staff who take time to explain medical concerns and listen to patients
- Success stories related to maternity and pediatric care, with praise for specific nurses and doctors
- Ease of check-in processes at certain locations
Common complaints
- Reports of rude or unorganized staff behavior in clinics
- Long wait times for appointments and during visits
- Dissatisfaction with billing and administrative processes
- Concerns regarding communication between providers and nurses, or lack of clear answers for families
- Specific complaints about facility maintenance or accessibility, such as parking
In patients' words
"MercyOne killed my husband. He had young doctors and traveling nurses that did not know what they were doing. No one would give me answers."
— Birdeye/Google Review"Dr. Eldadah is the best doctor my children have ever seen! He is so patient, caring, understanding, takes his time , and hears you out!"
— Birdeye (Pediatrics Care) Review"Wonderful caring doctor. Really listens to you and does every thing he can to resolve the issue or refer you to a specialist."
— Ratings.MD (Dr. Zachary) Review"I really appreciate her finding time for me in a packed schedule. She also took the necessary time with me to get to the bottom of my problem."
— Ratings.MD (Emily Myers, PA-C) ReviewMore clinics in Des Moines
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