
Cardiology - West Des Moines - The Iowa Clinic
Cardiology • Des Moines, IA
Ratings by platform
- Birdeye (Cardiology Dept): 3.1 out of 5 stars (9 reviews)
- SolvHealth (General Campus): 1.0 out of 5 stars (Not explicitly stated (referenced as low overall rating))
- Facebook (General Clinic): 84% recommend (584 reviews (General Clinic))
- The Iowa Clinic website (Individual Providers): 4.8–4.9 out of 5 stars (242–264 ratings per provider)
What patients say
Patients praise
- Providers are described as thorough, professional, and knowledgeable
- Staff are often noted for being kind, helpful, and personable
- Patients appreciate the efficient, convenient campus location and prompt care in some instances
- High ratings for individual practitioners within the cardiology department
Common complaints
- Difficulty scheduling appointments and managing reminders
- Extended hold times when calling the office
- Some negative experiences with specific providers
- Occasional low ratings regarding wait times and overall quality of care on certain platforms
In patients' words
"I saw Shelby in the cardiology department. She was very thorough. Jill and Kim were also very helpful. I highly recommend the cardiology department at the Iowa Clinic in west Des Moines."
— Birdeye"Cynthia Marske is amazing, she listens to my concerns and is working with me to get my meds just right. She’s always so nice and caring."
— The Iowa Clinic website"On multiple occasions I received phone calls and tex messages to call and schedule my yearly appointment. Each time I call they say it's too early to make the appointment. ... I called and was on hold for 20 minutes and no one answered."
— BirdeyeMore clinics in Des Moines
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