Valley Cities Behavioral Health Care: Home
Behavioral Health • Des Moines, WA
Ratings by platform
- Yelp: 2.4 out of 5 stars (aggregate) (48 total reviews)
- Beaming Health: 1.0 out of 5 stars (1 review)
- LocalGuideWorld: 2.7 out of 5 stars (7 reviews)
What patients say
Patients praise
- Comprehensive care services
- Helpful and dedicated case managers
- Supportive of voluntary patients
- Helpful group classes
- Efficient intake process for some once the initial steps are completed
Common complaints
- Difficulty scheduling or rescheduling appointments
- Poor communication and unresponsiveness (phones not answered)
- Medication management concerns
- Long initial intake/assessment wait times
- Negative experiences with specific staff or providers
In patients' words
"It can take months just to schedule an appointment, and if you need to take a break for a month or two, getting another appointment is nearly impossible."
— Yelp/Beaming Health"I have never received such comprehensive care anywhere. Valley Cities gave me a case manager, Rhonda, who proactively calls me to set up therapy..."
— MapQuest/LocalityBizMore clinics in Des Moines
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