Des Moines Behavioral Health Clinic
Behavioral Health • Des Moines, WA
Ratings by platform
- FindRecoveryNow/FindRehabCenters (Center for Behavioral Health): 3.6/5 (19 reviews)
- Rehab.com (Optimae Behavioral Health): 4.5/5 (8 reviews)
- TherapyDB (Sagent Behavioral Health): 4.2/5 (47 reviews)
- UrgentCare.Directory (UnityPoint Health Behavioral Health Urgent Care): 4.0/5 (12 reviews)
What patients say
Patients praise
- Caring and kind staff reported by some patients
- Effective and life-changing treatment outcomes for some individuals
- Valuable resource for urgent mental health needs with shorter wait times compared to EDs
Common complaints
- Unprofessional or cold interactions with staff and providers
- High costs and lack of insurance acceptance
- Concerns regarding high staff turnover and lack of consistent care
- Policies regarding punctuality and access to medication seen as rigid
In patients' words
"The doctor at the clinic was extremely cold and unprofessional. ... High prices, no insurance accepted, the staff does not care one way or another about you."
— FindRecoveryNow/FindRehabCenters user reviews"I’ve been with Optimae for 6 years. ... They’re caring, honest, understanding, and kind. They accept me in whatever phase of life I’m in."
— Rehab.com user review (Optimae Behavioral Health)"Visitors appreciate the center's attentive staff and reduced wait times compared to emergency departments."
— UrgentCare.Directory (UnityPoint Health Behavioral Health Urgent Care)More clinics in Des Moines
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