Baylor Scott & White The Heart Hospital – Denton
Hospital • Denton, TX
Ratings by platform
- CMS HCAHPS (reported via Momentary Labs): 5 out of 5 stars (overall patient satisfaction) (305 (CMS HCAHPS surveys))
- Nursa: 4.7 out of 5 stars (112 reviews)
- Society of Thoracic Surgeons: 4.9 out of 5 stars (363 reviews)
- Facebook: 96% recommend rate (63 reviews)
What patients say
Patients praise
- Excellent patient satisfaction and experience ratings
- High nurse and doctor communication scores
- Clean and quiet environment
- High recommendation rate from patients
- High quality and patient outcomes ratings
Common complaints
- Hospital declined to respond to Leapfrog Group survey ratings
In patients' words
"The services provided by the entire medical staff were excellent. Especially Briana, she has been my nurse for prior procedures and is one of the best nurses."
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