Texas Health Denton | Hospital in Denton, TX
Hospital • Denton, TX
Ratings by platform
- Birdeye: 3.3 out of 5 stars (828 reviews)
- Yelp: 2.6 out of 5 stars (92 reviews)
- Facebook: 80% recommendation rate (608 reviews)
- CMS HCAHPS (reported via Momentary Labs): 4 out of 5 stars (912 patient surveys)
What patients say
Patients praise
- Compassionate nursing staff and care teams
- Positive experiences in labor and delivery units
- Cleanliness of the facility
- Effective communication from some nursing staff members
Common complaints
- Extended wait times in the Emergency Room
- Frustration regarding billing practices and insurance communication
- Inconsistent quality of care or lack of attention in some instances
- Communication challenges between staff and patients
In patients' words
"I want to acknowledge Katherine and Annie who took care of my papa the last 24 hours in the Covid ICU. They were so kind and informative about him."
— Birdeye Review"From the ER, being admitted, the nurses and doctors this place is all about care and the comfort of the patient."
— Yelp Review"I sat in the Denton ER for over 8 hours before I was taken to a room. BP was 225/105 and was suffering from an intractable migraine. I got no effective treatment in 4 days of hospitalization."
— Facebook Group Discussion"They bill before procedures and before submitting to insurance. Frequent payment demands followed a Feb 7, 2025 invoice claim that I never received."
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