Cardiology - Medical City Denton Hospital
Cardiology • Denton, TX
Ratings by platform
- CMS HCAHPS (Momentary Labs): 3/5 (CMS HCAHPS overall patient satisfaction) (630 surveys)
- Birdeye (Emergency Room focus): 4.2/5 (529 reviews)
- Yelp: 2.4/5 (94 reviews)
What patients say
Patients praise
- Accredited Chest Pain Center status
- Specific cardiologists often receive high patient experience ratings on specialized sites
- Successful life-saving cardiac care outcomes cited in promotional materials
- Generally positive sentiment regarding nursing care and attentiveness in some areas
Common complaints
- Doctor communication identified as an area for improvement
- Mixed public-facing platform ratings (e.g., lower ratings on Google/Yelp compared to specialized physician review platforms)
- Patient complaints regarding administrative/ER processes
In patients' words
"Everything went smoothly and great. Everyone was nice, polite and attentive to my needs"
— Birdeye (Patient review)"73.0% of patients feeling that doctors always communicated effectively, again below the national average."
— Momentary Labs / CMS HCAHPS analysisMore clinics in Denton
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