Behavioral Health - Whitfield Regional Hospital
Psychiatry • Demopolis, AL
Ratings by platform
- Rehab.com: 2.52/5 (87 reviews)
- Google Reviews: 2.53/5 (86 reviews)
- Healthgrades / CMS HCAHPS: 70% recommend (based on HCAHPS data) (100 surveys (2019 data))
What patients say
Patients praise
- Strong patient experience ratings in some areas (exceeding national averages)
- Specific praise for nursing staff in intensive care and regular floors
- Professionalism and attentiveness of some individual providers
Common complaints
- Lack of compassion or empathy from specific staff members
- Disorganization in hospital administration/reception
- Poor communication regarding patient privacy (privacy issues)
- Dissatisfaction with Emergency Department care
In patients' words
"I refuse to place a bad review on the entire hospital and staff because of the lack of compassion or empathy from one person. I stayed in this hospital a couple of years ago and the Nurses in the intensive care unit and regular floor were amazing."
— Rehab.com user review"This is the most incompetent hospital I’ve ever encountered in my 55 years of life. If you need help this is not the hospital you want to go to."
— Google Review (via Rehab.com)"This is my first visit, everyone is very sweet and answer all your questions on point, I’m so happy with my doctor and the staff members."
— Healthgrades provider review (Dr. Hassan)More clinics in Demopolis
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