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Fast Pace Health

Urgent Care • Demopolis, AL

★★★★★4.9/5493 reviews across 2 platforms

Ratings by platform

  • Fast Pace Health Sylacauga Location Page: 4.9/5 (493 reviews)
  • ComplaintsBoard: 1.0/5

What patients say

Patients praise

  • Some patients report professional and thorough care from providers
  • Convenience of walk-in availability and extended hours
  • Staff members described as wonderful by some reviewers

Common complaints

  • Concerns regarding billing practices, including unexpected charges and collection of payment card information at check-in
  • Reports of long wait times to see a provider
  • Complaints about office staff and provider demeanor, including perceived rudeness or lack of empathy
  • Issues with insurance processing and unfulfilled medication authorizations
  • Instances of patients being turned away or having appointments canceled unexpectedly

In patients' words

"3-hour wait to see a provider. Symptoms I didn't mention were recorded. Flu and COVID testing were required for a headache I did not report."

— PissedConsumer Review

"The staff was wonderful. The PA took time to ask and answer questions. A sample was taken to check for UTI, showed signs of infection, antibiotics."

— Trustpilot Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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