Sylacauga, AL | Urgent Care - Fast Pace Health
Urgent Care • Demopolis, AL
Ratings by platform
- Fast Pace Health Sylacauga Location Page: 4.9/5 (493 reviews)
- Yelp (Brand-wide): 2.4/5 (7 reviews)
- ComplaintsBoard: 1.0/5 (0 reviews / 4 complaints)
What patients say
Patients praise
- Some patients report professional and thorough care from providers
- Convenience of walk-in availability and extended hours
- Staff members described as wonderful by some reviewers
Common complaints
- Concerns regarding billing practices, including unexpected charges and collection of payment card information at check-in
- Reports of long wait times to see a provider
- Complaints about office staff and provider demeanor, including perceived rudeness or lack of empathy
- Issues with insurance processing and unfulfilled medication authorizations
- Instances of patients being turned away or having appointments canceled unexpectedly
In patients' words
"Scrupulous billing practices. Demands debit or credit cards at check in."
— BBB Business Profile Review"3-hour wait to see a provider. Symptoms I didn't mention were recorded. Flu and COVID testing were required for a headache I did not report."
— PissedConsumer Review"The staff was wonderful. The PA took time to ask and answer questions. A sample was taken to check for UTI, showed signs of infection, antibiotics."
— Trustpilot ReviewMore clinics in Demopolis
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