Urologist | Decatur, AL | Alabama Urology & Robotics Center
Urology • Decatur, AL
Ratings by platform
- Birdeye: 4.5 out of 5 stars (aggregated) (198 reviews)
- US News Health: 4 out of 5 stars (40 reviews)
What patients say
Patients praise
- Physicians, particularly Dr. Ananyev, praised for professionalism and clear communication
- Attentive and compassionate medical care
- Well-maintained and clean facilities in general
- Some patients report friendly and helpful staff experiences
Common complaints
- Unprofessional and unhelpful front desk staff
- Difficulty with insurance claims and follow-up communication
- Perceived long wait times or scheduling issues in some instances
- Occasional reports of not being listened to by administrative staff
In patients' words
"Thanking God for sending Dr.Sergey to Decatur. He has been a blessing. The hold staff is so sweet, nice, caring and friendly."
— Patient review via Facebook (as cited on Birdeye)"Front staff is very unprofessional. Reluctant to take insurance information. Too lazy to file insurance claims. Tried to bully me into paying out of pocket."
— Patient review via Yelp/MapQuestMore clinics in Decatur
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