Alabama Urology & Robotic Center
Urology • Decatur, AL
Ratings by platform
- Birdeye: 4.5/5 (198 reviews)
- US News Health: 4/5 (40 reviews)
What patients say
Patients praise
- Physicians, particularly Dr. Ananyev, praised for professionalism and clear communication
- Attentive and compassionate medical care
- Well-maintained and clean facilities in general
- Some patients report friendly and helpful staff experiences
Common complaints
- Unprofessional and unhelpful front desk staff
- Difficulty with insurance claims and follow-up communication
- Perceived long wait times or scheduling issues in some instances
- Occasional reports of not being listened to by administrative staff
In patients' words
"Thanking God for sending Dr.Sergey to Decatur. He has been a blessing. The hold staff is so sweet, nice, caring and friendly."
— Patient review via Facebook (as cited on Birdeye)"Front staff is very unprofessional. Reluctant to take insurance information. Too lazy to file insurance claims. Tried to bully me into paying out of pocket."
— Patient review via Yelp/MapQuestMore clinics in Decatur
Whitfield Family Practice
Patients praise: thorough, genuine care and attention from Dr. Whitfield · friendly and professional office staff and nurses.
PrecisionMD Wellness
Patients praise: friendly, attentive, and helpful staff · personalized, individualized care.
Alabama Bariatrics
Patients praise: Care/surgical expertise and professionalism praised by patients · Support/follow-up and bedside manner described positively.
Kimberly Dudley, MD
Patients praise: Compassionate and professional demeanor · Holistic-minded care approach.
Huntsville Hospital Urgent Care
Patients praise: Friendly, professional, and courteous staff · Efficient check-in process and minimal wait times.
Spine & Neuro Center
Patients praise: knowledgeable and attentive physicians · compassionate bedside manner.
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