Decatur, AL - Huntsville Hospital Urgent Care
Urgent Care • Decatur, AL
Ratings by platform
- Birdeye: 4.7 out of 5 stars (1,916 reviews)
- Solv Health (aggregate): 4.8 out of 5 stars (6,500 reviews)
What patients say
Patients praise
- Friendly, professional, and courteous staff
- Efficient check-in process and minimal wait times
- Clean and inviting facility environment
- Competent and knowledgeable medical providers/NPs/PAs
- Effective online appointment scheduling
Common complaints
- Occasional concerns regarding front-desk privacy and intake questioning processes
- Isolated reports of poor hygiene or cleanliness regarding staff appearance
- Minor delays during complex cases or peak hours
- Frustration related to wait times or scheduling/closing policies during busy periods
In patients' words
"Courteous staff. Waited a total of one hour between check-in & the NP on duty seeing me with only 2 people ahead of me in the waiting area. NP was great & very accommodating."
— LocalityBiz (Review by Cari Pounders)"The staff was friendly, my visit was quick, and my caregiver was both kind and competent. I will absolutely be back when I need urgent care!"
— Yelp"This is a very clean and beautiful urgent care. Moves quickly, very little wait times. Went in for an urgent care type issue, evaluated by a PA named Tom. Very professional, to the point..."
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