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Macon County Health Department

Geriatrics • Decatur, IL

★★☆☆☆2.0/54 reviews across 2 platforms

Ratings by platform

  • Facebook: 84% recommend (15 reviews)
  • Beauty Illinois: 2/5 (4 reviews)

What patients say

Patients praise

  • Efficient and painless vaccination services
  • Helpful staff for records and general inquiries
  • Cost-effective for vaccinations compared to private doctors

Common complaints

  • Difficulty scheduling appointments
  • Long wait times for appointments and walk-ins
  • Issues with phone communication and reaching staff
  • Perceived inflexibility with patient policies

In patients' words

"amazing communication, called for assistance and they helped immediately. also the quickest and most effortless (and painless) flu/covid shots I've gotten"

— Loc8NearMe

"I had a wic appointment today at 2 pm got there a little early and was taken to the waiting room where me and my three children sat for over 45 mins just to be taken into a room... this is unacceptable!!!!!"

— Beauty Illinois

"Macon county health department is a Great place to get various vaccinations. Considerably cheaper than going to my doctors office. It was also much faster than my doctors office. The staff was friendly, and I was in and out in under a half hour."

— Beauty Illinois

"I’ve been calling the facility for over 3 weeks now! I’ve left message after message to get my high school senior in for his immunization with one return call but I was at work and couldn’t answer."

— Beauty Illinois

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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