Hawthorn Medical Associates – N. Dartmouth, Mass
Primary Care • Dartmouth, MA
Ratings by platform
- Yelp: Approximately 2.0/5 stars (34 reviews)
- Trustburn: 3.1/5 stars (54 reviews)
What patients say
Patients praise
- Comprehensive multi-specialty services under one organization
- Availability of urgent care with extended hours and online scheduling
- Modern facilities and diagnostic equipment
Common complaints
- Difficulty reaching staff by phone or excessive hold times
- Poor administrative and receptionist service
- Billing issues including disputed charges and collections notices
- Wait times for appointments and laboratory services
- Concerns regarding patient-centered care and provider professionalism
In patients' words
"Messages get ignored. When there is no response and you have to call to find out what's going on, and still nothing is done, it's time to leave this service ..."
— Yelp review"Everything, can't even make an appointment by phone without having to wait for almost an hour. Many of the receptionist are outright nasty."
— Yelp review dated 2/10/2025"Horible billing department, never returns calls or does what they say."
— Trustburn reviewMore clinics in Dartmouth
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