Location search | Quest Diagnostics
Laboratory Services • Dartmouth, MA
Ratings by platform
- Solv Health: 1.0 out of 5 stars (1 rating (on this specific platform))
- Boston Consumers' Checkbook: Not specified (Overall recommendation noted) (1 rating (on this platform))
What patients say
Patients praise
- Professional, gentle, and caring staff members
- Efficiency during the blood draw process for some patients
- Convenient location
- Helpful and kind service from specific staff members
Common complaints
- Difficulty with online appointment scheduling/mobile app functionality
- Long wait times and inefficiency in some cases
- Poor customer service experiences (e.g., perceived lack of accommodation)
- Cleanliness and maintenance issues in testing/restrooms
In patients' words
"The phlebotomist who drew my blood was excellent. I’m an RN so I’ve done and seen a lot of draws."
— Loc8NearMe user review (Sept 2025)"The staff was wonderful but the mobile app repeatedly did not allow me to make an appointment online. Further frustration with having to drive to location to make appointment on kiosk. I had to wait three hours, causing me to make several trips."
— Loc8NearMe user review (June 2025)"They are the best! But the testing rooms and restroom need work. Dust, boxes, piles of papers, peeling wallpaper, chipping paint. The waiting rooms are fine."
— Yelp user review (July 2026)More clinics in Dartmouth
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