Laboratory Services Hours and Locations | DHMC and Clinics
Laboratory Services • Dartmouth, MA
Ratings by platform
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (737 reviews)
- Yelp: 2.1 out of 5 stars (160 reviews)
- Birdeye (Dartmouth Hitchcock Clinics Heater Road): 1.4 out of 5 stars (108 reviews)
What patients say
Patients praise
- Access to test results via the myDH patient portal
- Convenience of multiple lab locations and diverse operating hours
- Some individual nursing staff praised for kindness and quality care
Common complaints
- Difficulties with administrative processes and billing
- Long wait times for appointments and reaching staff by phone
- Concerns regarding perceived poor bedside manner and communication from medical staff
- Dissatisfaction with staffing levels and patient care experiences
In patients' words
"They cancel appointments you have to book out months in advance and give no notice. They just hope you dont see and then their administrative side will hang up on you, belittle you, and ignore your concerns."
— Birdeye review for Dartmouth Hitchcock Medical Center"Although I had many nurses who were very kind and gave me excellent care they were often hindered from doing so because of the lack of nursing care staff at the hospital."
— Yelp review for Dartmouth Hitchcock Medical CenterMore clinics in Dartmouth
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