Radiology Imaging Services - Dartmouth-Hitchcock Medical Center
Diagnostic Imaging • Dartmouth, MA
Ratings by platform
- Birdeye: 3.3/5 (737 reviews (general hospital))
- Yelp: 2.1/5 (160 reviews (general hospital))
- ExpectedHealthcare: 2.6/5 (15 reviews (radiology specific))
What patients say
Patients praise
- Compassionate and empathetic care from specific imaging and medical staff
- Professional and knowledgeable clinical teams, particularly in oncology and specialized imaging
- Access to advanced, state-of-the-art imaging technology
- Patient-focused approach reported by many in cancer and specialized treatment contexts
Common complaints
- Difficulty scheduling and cancelling appointments
- Long wait times for appointments and reaching staff by phone
- Concerns regarding billing practices and hospital-associated fees
- Reports of perceived lack of compassion or poor communication in some interactions
- General dissatisfaction with administrative support and responsiveness
In patients' words
"Everyone from the receptionist to the five people who interacted with me in the MRI and treatment areas were engaging and compassionate. They understood me."
— Patient testimonial, Dartmouth Cancer Center website"They cancel appointments you have to book out months in advance and give no notice. They just hope you dont see and then their administrative side will hang up on you, belittle you, and ignore your concerns."
— Patient review, BirdeyeMore clinics in Dartmouth
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