Imaging Services - Hawthorn Medical Associates
Diagnostic Imaging • Dartmouth, MA
Ratings by platform
- Trustburn: 3.1 out of 5 (based on 54 reviews) (54 reviews)
- WebMD: Not explicitly stated (1 total review) (1 review)
- Healthgrades: 5.0 out of 5 (based on 1 review) (1 review)
What patients say
Patients praise
- Competent and knowledgeable healthcare providers reported by some patients
- Efficient scheduling and short wait times in certain instances
- State-of-the-art diagnostic imaging technology and accredited facilities
Common complaints
- Difficulty reaching staff or getting responses to messages
- Frustrating experiences with the billing department, including unaddressed payment errors and collections issues
- Concerns regarding patient care, communication, and responsiveness from specific providers or departments
In patients' words
"Messages get ignored. When there is no response and you have to call to find out what's going on, and still nothing is done, it's time to leave this service."
— Yelp"Very bad experience with billing department where they failed to mark a bill as paid... I tried calling Hawthorn Medical, I've submitted the copy of the paid check, return calls or provide response."
— Trustburn"I have been seeing Dr. Parajuli for several years now. EXCELLENT, COMPITANT and KNOWLEDGABLE PCPs are not easy to find. She always takes the time to listen, is thorough, patient and VERY kind."
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