General Surgery in Danvers, MA - Primary Care | Specialists
Surgery • Danvers, MA
Ratings by platform
- Mass General Brigham (Dr. Grace C. Lee): 4.9/5 (115 ratings) (56 reviews)
- Healthgrades (Dr. Carrie Cunningham): 4.4/5 (7 ratings) (7 ratings)
- WebMD (Dr. Russell Ryan): 3.5/5 (32 ratings) (32 ratings)
- Healthgrades (Dr. Nari Sabeti): 3.3/5 (10 ratings) (10 ratings)
- Birdeye (Lahey Health Primary Care): 2.6/5 (14 reviews) (14 reviews)
- Mass General Brigham (Dr. Anneris Estevez): 4.8/5 (131 ratings) (42 reviews)
- Doctible (North Shore Eye Specialists): 4.9/5 (874 ratings) (874 reviews)
What patients say
Patients praise
- Many providers and staff are praised for being professional, knowledgeable, and thorough
- Patients frequently report that doctors listen attentively, explain conditions clearly, and provide compassionate care
- Positive experiences with bedside manner, including providers who help ease patient anxiety
- Efficient and convenient service reported at certain specialized clinics and offices
Common complaints
- Reports of poor communication, rudeness, or lack of attentiveness from office staff and some providers
- Frustrations with appointment scheduling, cancellations, and record-keeping errors
- Billing and financial concerns, including reports of unexpected or fraudulent-seeming charges
- Some patients feel rushed during appointments or that their specific concerns are not adequately addressed
In patients' words
"explained very clearly... and I am... to be in... plan of care... allowed me to... had."
— Mass General Brigham (Dr. Grace C. Lee)"She's the worse! SHE DOES NOT LISTEN!! DON'T HAVE SURGERY WITH HER... She Rushed the conversation, acting like she was doing a service speaking with me."
— Healthgrades (Dr. Nari Sabeti)"The woman who answered the phone could not have been ruder. Spoke over me and hung up. As a patient that is not the manner in which I would like to communicate with my doctors office."
— Birdeye (Lahey Health Primary Care)"Dr Estevez is an excellent doctor. She's educated, compassionate and caring as a professional and as a person. Always answers questions and concerns and takes her time with her patients I've never felt rushed during an appointment with her."
— Mass General Brigham (Dr. Anneris Estevez)More clinics in Danvers
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