Beth Israel Lahey Health Care Center – Danvers
Surgery • Danvers, MA
Ratings by platform
- Yelp: 3.5 out of 5 stars (based on Yelp reviews) (14 reviews)
- Birdeye (Pain Management Center): 3.7 out of 5 stars (9 reviews)
- Birdeye (Primary Care): 2.6 out of 5 stars (14 reviews)
What patients say
Patients praise
- professional and caring medical staff, including nurses and nurse practitioners
- efficient and timely service for some patients
- easy access/convenient location
- helpful and knowledgeable pain management specialists
Common complaints
- rude or unprofessional administrative/front desk staff
- billing issues or perceived overbilling
- difficulties scheduling appointments and lack of communication from schedulers
- noisy environment for patients with hearing impairments
In patients' words
"Everything was great. No complaints at all. Nice nurses, short waits. I've been their patient for years and highly recommend them."
— Yelp reviewer"My only complaint is it is a very noisy environment for Hearing impaired... The check in said..."
— Yelp reviewer"Their billing department keeps sending my family fraudulent bills. They are fraudulent because they were paid by insurance but they continue to send invoices, likely in the hopes that they can double dip."
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