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Family Medicine in Danvers, MA - Primary Care | Physicians

Family MedicineDanvers, MA

★★★★★4.9/51,479 reviews across 8 platforms

Ratings by platform

  • Danvers Family Doctors, P.C. (Birdeye): 4.9 / 5 (517 reviews)
  • Dr. Kristina Jackson, MD (Healthgrades): 3.6 / 5 (24 reviews)
  • Dr. Kristina G. Jackson, MD (Vitals): 3.8 / 5 (25 ratings)
  • Dr. Debra Margolis, DO (Healthgrades): 5.0 / 5 (7 reviews)
  • Mass General Brigham Primary Care Clinic at Danvers: Dr. Judith G. Fokum (Mass General Brigham doctors site): 4.9 / 5 (218 ratings; 87 reviews)
  • Mass General Brigham Primary Care Clinic at Danvers: Dr. Craig Andrew Grimes (Mass General Brigham doctors site): 4.9 / 5 (291 ratings; 124 reviews)
  • Mass General Brigham Primary Care Clinic at Danvers: Dr. Rebecca Symmes Lee (Mass General Brigham doctors site): 5.0 / 5 (139 ratings; 74 reviews)
  • Mass General Brigham Primary Care Clinic at Danvers: Dr. Shawna L Barry (Mass General Brigham doctors site): 4.9 / 5 (258 ratings; 92 reviews)

What patients say

Patients praise

  • Doctors described as attentive/listening and thorough during visits
  • Compassionate, kind bedside manner noted in reviews
  • Follow-up and care coordination/prompt referrals mentioned
  • High satisfaction with some providers/clinics (e.g., ~4.8–5.0 ratings)

Common complaints

  • Poor office staff experience / poor communication and follow-through reported
  • Billing complaints (e.g., double/triple billing or perceived overcharging) reported
  • Rushed appointments or dismissive/embarrassing experiences reported
  • Clinic access/administrative issues reported (e.g., difficulty getting appointment or records)
  • Complaints about unnecessary procedures/consent issues reported (severe allegation)

In patients' words

"“I was charged double the normal cost for a telehealth appointment… It was an excuse to overcharge.”"

Healthgrades review (Dr. Kristina Jackson, MD)

"“Their billing department keeps sending my family fraudulent bills… If you are a current patient… you’ve probably been double or triple billed.”"

Birdeye review (Lahey Health Primary Care, Danvers)

"“Dr. Fokum is an amazing doctor… She listens… and when needed sends me to see a specialist.”"

Mass General Brigham doctors site (Dr. Judith G. Fokum)

"“Dr. Lee is one of the best physicians… never makes me feel that she’s in a hurry.”"

Mass General Brigham doctors site (Dr. Rebecca Symmes Lee)

"“Was bullied to do unnecessary biopsies… Please beware!!!!!!!!!!!”"

Company reviews site (North Shore Physicians Group)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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