Brown & Toland Physicians
Urgent Care • Daly City, CA
Ratings by platform
- Yelp: 1.5/5 (107 reviews)
- Google: 2.3/5 (3 reviews)
What patients say
Patients praise
- Individual physicians within the network may be highly rated for their clinical knowledge and bedside manner
- Thorough and attentive care by specific doctors
Common complaints
- Difficulty reaching customer service via phone (long holds, dropped calls, no response)
- Concerns about administrative incompetence or lack of communication
- Limited availability of appointments for primary care providers
- Reports of rude or condescending staff behavior
- Difficulties with scheduling or getting messages returned
In patients' words
"My 98 year old aunt has been trying for quite some time to reach her doctor... No one will answer the phone and her messages left on the voicemail system are never returned."
— WebMD patient review of a Daly City-based physician"Impossible/rude customer service. Limited doctors. Avoid them like the plague."
— Yelp review summary"Spend 6 weeks trying to get them to return a call or message so I could book an appointment. Never heard back once. This place feels like a scam -- I would avoid at all costs."
— MapQuest/Yelp user reviewMore clinics in Daly City
UCSF Health-GoHealth Urgent Care
Patients praise: Friendly and professional staff · Convenient location and easy parking.
Daly City Center
Patients praise: Physicians described as compassionate, caring, and thorough · Effective communication and health monitoring by certain providers.
Bruce Dobbs, D.P.M.
Patients praise: Professional and caring staff · Efficient and organized facility.
Campus Surgery Center
Patients praise: Professional, caring, and kind staff · Efficient and organized processes.
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