After Hours and Urgent Care - Brown & Toland Physicians serving ...
Urgent Care • Daly City, CA
Ratings by platform
- Yelp: 1.5/5 (Yelp) (107 reviews)
- Google: 2.3/5 (Google) (3 reviews)
What patients say
Patients praise
- Individual physicians within the network may be highly rated for their clinical knowledge and bedside manner
- Thorough and attentive care by specific doctors
Common complaints
- Difficulty reaching customer service via phone (long holds, dropped calls, no response)
- Concerns about administrative incompetence or lack of communication
- Limited availability of appointments for primary care providers
- Reports of rude or condescending staff behavior
- Difficulties with scheduling or getting messages returned
In patients' words
"My 98 year old aunt has been trying for quite some time to reach her doctor... No one will answer the phone and her messages left on the voicemail system are never returned."
— WebMD patient review of a Daly City-based physician"Impossible/rude customer service. Limited doctors. Avoid them like the plague."
— Yelp review summary"Spend 6 weeks trying to get them to return a call or message so I could book an appointment. Never heard back once. This place feels like a scam -- I would avoid at all costs."
— MapQuest/Yelp user reviewMore clinics in Daly City
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