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Family Medicine Clinic - Locations | Parkland Health logo

Family Medicine Clinic - Locations | Parkland Health

Family Medicine • Dallas, TX

★★★☆☆3.4/5634 reviews across 2 platforms

Ratings by platform

  • Yelp (Parkland Health & Hospital System): 2 out of 5 stars (175 reviews)
  • Birdeye: 3.9 out of 5 stars (459 reviews (specifically for Deharo-saldivar Health Center))
  • U.S. News & World Report (Parkland Health-Dallas): 89% patient recommendation rate

What patients say

Patients praise

  • Attentive, compassionate, and pleasant medical staff and doctors
  • Accessibility of care for the underserved population regardless of insurance status
  • High-performing in certain adult procedures and medical conditions

Common complaints

  • Long wait times and delays in care
  • Rudeness or perceived lack of care from staff and front desk personnel
  • Difficulty with administrative processes, such as paperwork and prescriptions
  • Communication issues, including not answering phones or returning calls

In patients' words

"The resident physicians were excellent! My only complaint was that you couldn't keep the same physician for more than 3 years because they finish training and move on... Your wait could be very long as they have a huge amount of patients, and they don't turn you away for having no insurance."

— LocalityBiz user review

"The staff is rude especially the front desk. They are extremely disorganized. I came for an emergency and had to leave after 5 hrs and go to another ER because they couldn't take my pain seriously."

— Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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