Primary Care | hartfordhealthcaremedicalgroup.org
Primary Care • Coventry, CT
Ratings by platform
- Yelp: 1.7/5 stars (~141-159 reviews (network-wide))
- Birdeye: 2.5/5 stars (62 reviews (specific location))
What patients say
Patients praise
- Some individual physicians are described as professional, caring, and attentive
- Positive experiences with successful surgical repairs and treatments
- Some staff interactions are noted as professional and compassionate
Common complaints
- Difficulty getting return calls from nursing staff or providers
- Long wait times for callbacks, sometimes taking several days
- Perceived lack of empathy or poor bedside manner from specific providers
- Difficulties with administrative staff or office management
- Incorrect routing of calls to departments
In patients' words
"Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call - long after the my symptoms has subsided."
— Yelp reviewer regarding Hartford HealthCare Medical Group network experience"The staff at this address, regardless of what doctor i am seeing, have been professional and caring. The doctors have been wonderful."
— Birdeye reviewer regarding a specific HHC Medical Group locationMore clinics in Coventry
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