InterCommunity
Primary Care • Coventry, CT
Ratings by platform
- Vitals and U.S. News (for Dr. Arleen R. Sergis): 3.7/5 (7 reviews)
- Birdeye (for MinuteClinic at CVS in Coventry): 3.3/5 (36 reviews)
What patients say
Patients praise
- Physicians praised for being knowledgeable, caring, and attentive listeners
- Quick and efficient service for routine care (e.g., flu shots) reported by some patients
- Staff generally perceived as friendly and professional in private practice settings
Common complaints
- Scheduling and computer system issues causing appointment confusion
- billing concerns, specifically relating to wellness visit billing policies
- Perceived shift toward impersonal corporate healthcare models with focus on metrics over patient relationships
In patients' words
"Very friendly professional office. Never have waited long and the doctor is amazing. I was hospitalized and when I came in to see Dr. Keenan he said he had been following my entire hospitalization and rehab. That was so comforting to hear and I just find him to be kind, patient and very knowledgeable."
— LocalityBiz review for Dr. Michael Keenan"Dr. Sergis is a great Dr. Very easy going, knowledgeable... She listened and in 5 minutes knew the right route to find the cause."
— Vitals review for Dr. Arleen Sergis"Nightmare experience at the Coventry Minute Clinic. Do not go!!!"
— Birdeye review for MinuteClinic at CVS CoventryMore clinics in Coventry
MinuteClinic at CVS Locations in Coventry, Connecticut
Patients praise: Often described as quick/easy to book and efficient (appointments, check-in, time in/out) · Friendly, caring, and professional staff/practitioners.
Primary Care | hartfordhealthcaremedicalgroup.org
Patients praise: Some individual physicians are described as professional, caring, and attentive · Positive experiences with successful surgical repairs and treatments.
Donald P. Rossler, DMD
Patients praise: Friendly, professional, and helpful staff · Caring and gentle approach, especially for nervous patients.
The Hospital of Central Connecticut
Patients praise: Highly professional and knowledgeable private consultants · Clear and thorough explanations of medical conditions and procedures.
Dr. Anthony Morgan
Patients praise: Friendly, professional, and knowledgeable staff · Effective treatments, including painless nail surgery and verruca removal.
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