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Pain Management - Mystic - Hartford HealthCare Medical Group

Pain Medicine • Coventry, CT

★★★★☆4.2/515 reviews across 1 platform

Ratings by platform

  • Healthgrades (for Dr. Timothy Olson, Mystic Pain Management): 4.2/5 (15 reviews)

What patients say

Patients praise

  • Physicians described as compassionate, knowledgeable, and caring
  • Patients report feeling listened to and not rushed during appointments
  • Effective communication regarding treatment plans and procedures
  • Positive experiences with specific pain management procedures and injections

Common complaints

  • Long wait times for appointments and accessing care
  • Difficulty communicating with office staff or reaching a person via phone
  • Reports of perceived unprofessionalism, dismissiveness, or hostility from staff
  • Dissatisfaction with treatment outcomes or changes to medication management plans

In patients' words

"The only concern is that it takes an inordinately long time to get in to see him. Clearly HHC needs to staff the Mystic office better..."

— Healthgrades Review for Dr. Timothy Olson

"The staff is wonderful. Dr Knopp is very knowledgeable and patient. I never feel rushed... The only downside is the wait time for appointments."

— PainClinics.com Review for Pain Treatment Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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