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Atrium Health Wake Forest Baptist Pain Center - Lexington

Pain MedicineCoventry, CT

★★★☆☆3.4/591 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.6 out of 5 stars (58 reviews)
  • PainClinics.com: 3.1 out of 5 stars (33 reviews)

What patients say

Patients praise

  • Polite, knowledgeable, and helpful staff
  • Praise for specific doctors and nurse practitioners for listening to patient concerns
  • Effective pain management results for some patients

Common complaints

  • Difficulty with administrative policies and patient requirements
  • Communication delays and frustration with reaching doctors
  • Issues with medication management and prescription follow-ups
  • Dissatisfaction with billing or perceived lack of patient concern

In patients' words

"They are very timely. Always polite an knowledgeable. Have been with them for years an plan to stay."

Birdeye

"I cannot say enough good things about Dr Bullard and his fellows. He has improved my pain tremendously and always makes me feel heard."

PainClinics.com

"I called 2 weeks ago because of complications with the a medication ( not their fault) but the doctor was supposed to reach back out... still did not receive a call. They need to do better..."

Birdeye

"My husband has had five back surgeries... Dr Hamsher was wonderful BUT he told us there are 'politics' associated with pain pumps... I suggest you find a different pain management facility, as this one cares NOTHING about patients!"

PainClinics.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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