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Atrium Health Wake Forest Baptist Pain Center - Lexington

Pain Medicine • Coventry, CT

★★★☆☆3.4/591 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.6/5 (58 reviews)
  • PainClinics.com: 3.1/5 (33 reviews)

What patients say

Patients praise

  • Polite, knowledgeable, and helpful staff
  • Praise for specific doctors and nurse practitioners for listening to patient concerns
  • Effective pain management results for some patients

Common complaints

  • Difficulty with administrative policies and patient requirements
  • Communication delays and frustration with reaching doctors
  • Issues with medication management and prescription follow-ups
  • Dissatisfaction with billing or perceived lack of patient concern

In patients' words

"They are very timely. Always polite an knowledgeable. Have been with them for years an plan to stay."

— Birdeye

"I cannot say enough good things about Dr Bullard and his fellows. He has improved my pain tremendously and always makes me feel heard."

— PainClinics.com

"I called 2 weeks ago because of complications with the a medication ( not their fault) but the doctor was supposed to reach back out... still did not receive a call. They need to do better..."

— Birdeye

"My husband has had five back surgeries... Dr Hamsher was wonderful BUT he told us there are 'politics' associated with pain pumps... I suggest you find a different pain management facility, as this one cares NOTHING about patients!"

— PainClinics.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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