Health Center Directory
Federally Qualified Health Center • Coventry, RI
Ratings by platform
- Top-Rated.online (Coventry NHS Walk-in Centre): 2.8/5 (398 reviews) (398)
- LocalityBiz (Coventry, RI): 2.8/5 (1,020 (total across 42 listings))
- Birdeye (Coventry Primary Care): 3.6/5 (10)
What patients say
Patients praise
- Some patients report compassionate care from specific nursing and therapy staff
- Positive experiences with individual doctors or therapists who listen well
- Successful rehabilitation outcomes for some patients
- Availability of diverse healthcare services in some directories
Common complaints
- Chronic understaffing and high staff turnover
- Rude, dismissive, or unprofessional conduct by reception and medical staff
- Difficulty accessing appointments, including long phone wait times and disconnected calls
- Lack of clear communication, empathy, or follow-up on test results
- Inconsistent care quality, including reports of misdiagnosis or failure to provide adequate pain management
- Concerns regarding patient safety, neglect, and cleanliness in nursing facilities
In patients' words
"She is only there for the paycheck. Dismisses you as quick as you walk in, completely inadequate of her job, doesn’t take the time to listen to her patients."
— Patient review for Jubilee Healthcare Centre"Service has changed considerably over past 2 years for the worse. Reception staff is very poor, impolite most of the time... More like a supermarket approach on the conveyer belt."
— Patient review for Woodway Medical Centre"They have no respect for the patients, you have to remember that people are humans and not your cash cows. These patients that call in are vulnerable, they need help and do not need to be treated like rubbish."
— Patient review for Coventry Road Medical CentreMore clinics in Coventry
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