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Federally Qualified Health Center • Coventry, RI

What patients say

Patients praise

  • Some patients report compassionate care from specific nursing and therapy staff
  • Positive experiences with individual doctors or therapists who listen well
  • Successful rehabilitation outcomes for some patients
  • Availability of diverse healthcare services in some directories

Common complaints

  • Chronic understaffing and high staff turnover
  • Rude, dismissive, or unprofessional conduct by reception and medical staff
  • Difficulty accessing appointments, including long phone wait times and disconnected calls
  • Lack of clear communication, empathy, or follow-up on test results
  • Concerns regarding patient safety, neglect, and cleanliness in nursing facilities

In patients' words

"She is only there for the paycheck. Dismisses you as quick as you walk in, completely inadequate of her job, doesn’t take the time to listen to her patients."

— Patient review for Jubilee Healthcare Centre

"Service has changed considerably over past 2 years for the worse. Reception staff is very poor, impolite most of the time... More like a supermarket approach on the conveyer belt."

— Patient review for Woodway Medical Centre

"They have no respect for the patients, you have to remember that people are humans and not your cash cows. These patients that call in are vulnerable, they need help and do not need to be treated like rubbish."

— Patient review for Coventry Road Medical Centre

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

More clinics in Coventry

Arches Medical Urgent Care

★★★★★4.5/5(194 reviews · 2 platforms)

Patients praise: Good medical care from some doctors · Generally positive rating for specific locations like Arches Medical - Reservoir.

Coventry, RIFederally Qualified Health Centermixed

Rhode Island Children's Dentistry & Orthodontics

★★★★★4.8/5(143 reviews · 2 platforms)

Patients praise: Friendly, patient, and professional staff members · Welcoming and child-friendly office environment, including movies for kids.

Coventry, RIPediatric Dentistrymixed

Eric George DMD & Associates

★★★★★4.8/5(143 reviews · 1 platform)

Patients praise: Friendly and patient staff, particularly with children and special needs patients · Welcoming office environment with patient-friendly amenities like televisions in exam rooms.

Coventry, RIOrthodonticsmixed

Coventry Family Dental

★★★★★4.8/5(136 reviews · 2 platforms)

Patients praise: exceptional professionalism, kindness, and thoroughness of staff · accommodating to dental anxiety and special needs.

Coventry, RIDentistrypositive

Arches Medical

★★★★★4.8/5(112 reviews · 1 platform)

Patients praise: Physicians praised for being attentive, kind, compassionate, and thorough · Friendly and professional front desk and intake staff reported by some patients.

Coventry, RIFamily Medicinepositive

Riverview Rehabilitation & Healthcare Center

★★★★★4.7/5(125 reviews · 3 platforms)

Patients praise: friendly and attentive staff reported by some families · successful rehabilitation outcomes for some patients.

Coventry, RINursing Homemixed

See all clinics in Coventry →

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