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Arches Medical Urgent Care

Federally Qualified Health Center • Coventry, RI

★★★★★4.8/5111 reviews across 1 platform

Ratings by platform

  • Arches Medical - Reservoir: 4.8/5 (111 reviews)

What patients say

Patients praise

  • Good medical care from some doctors
  • Generally positive rating for specific locations like Arches Medical - Reservoir

Common complaints

  • Long wait times
  • Unprofessional or rude staff behavior
  • Difficulty with medical paperwork or administrative tasks
  • Issues with provider turnover and lack of appointment availability
  • Perceived lack of attentiveness from medical staff

In patients' words

"Two hour wait time…..no one’s been called in 30 minutes or more. The nurse is rude. I over heard her make a rude comment about me to a fellow employee."

— Arches Medical Urgent Care - Cumberland (representative of negative experiences across the network)

"I had an initial appointment with a provider in July of 2024 to be called in September of 2024 that they were no longer there and they could not set me up with another provider until September 2025!!!"

— Arches Medical - Wakefield (representative of administrative complaints across the network)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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