Morris County Hospital – Council Grove | Associated Urologists
Urology • Council Grove, KS
Ratings by platform
- Birdeye: 3.8/5 (33 reviews) and 3/5 overall rating respectively (33 reviews)
- Birdeye (Associated Urologists PA): 4.1/5 (150 reviews) (150 reviews)
- WebMD (Dr. John Devine): 4.0/5 (6 ratings) (6 ratings)
What patients say
Patients praise
- Staff at the front desk described as nice and polite
- Doctors generally perceived as knowledgeable and attentive when seen
- Clean hospital environment
- Efficient discharge and medication explanation process reported in some surveys
Common complaints
- Long wait times in clinic and for appointments
- Unprofessional or rude staff reported in some instances
- Lack of communication regarding test results or delays
In patients' words
"If you go to the Walk-in Clinic during the week-end, you might wait over an hour in your room with no one in sight... The ladies out front are very nice."
— Birdeye User Review"The doctors and nurses are great. The wait time is usually quite long. The medical team provides patients with tons of information on procedures."
— Birdeye User Review (Associated Urologists PA)More clinics in Council Grove
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Patients praise: Some patients gave favorable experience metrics for items such as doctor communication, cleanliness, and discharge information (generally higher ‘Always/Usually’ percentages). · Positive staff/patient experience indicators are present in Medicare patient survey-style measures (e.g., doctor communication, discharge information)..
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