MCH - Morris County Hospital | Rural Kansas Healthcare... We Care!
Urology • Council Grove, KS
Ratings by platform
- Birdeye: 3.8 / 5 star rating (33 reviews)
- Homefacts (patient survey): Overall Hospital Rating: 81 (Fewer than 50 / 33 (surveys / response rate))
What patients say
Patients praise
- Some patients gave favorable experience metrics for items such as doctor communication, cleanliness, and discharge information (generally higher ‘Always/Usually’ percentages).
- Positive staff/patient experience indicators are present in Medicare patient survey-style measures (e.g., doctor communication, discharge information).
Common complaints
- Patient experience scores show weaker areas such as nurse communication (more ‘Sometimes/Never’ responses) and help as soon as wanted (lower ‘Yes/Always’ share in survey results).
- A negative written review mentions long waits in the walk-in clinic weekend and dissatisfaction with an arm reversal procedure, while also stating the ladies up front are nice.
In patients' words
"“If you go to the Walk-in Clinic during the week-end, you might wait over an hour in your room with no one in sight… I was very disappointed with my arm reversal procedure…”"
— Birdeye review snippet (Morris County Hospital)"Doctor communication: 87% reported doctors ‘Always’ communicated well/Usually communicated well; Discharge information: 91% received information about what to do during recovery at home."
— MedicareList patient experience survey metricsMore clinics in Council Grove
Morris County Hospital – Council Grove | Associated Urologists
Patients praise: Staff at the front desk described as nice and polite · Doctors generally perceived as knowledgeable and attentive when seen.
Urologists in Topeka, Kansas | KU Health System
Patients praise: Access to specialized care including oncology, urogynecology, and laser treatments · Comprehensive range of urological services.
Pain Management - Rooks County Health Center
Patients praise: Knowledgeable and practical medical staff · Compassionate and caring approach reported by some patients.
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