Methodist Urgent Care Jennie Edmundson Medical Plaza
Urgent Care • Council Bluffs, IA
Ratings by platform
- Google (Methodist Urgent Care specifically): 3.3 out of 5 stars (30 reviews)
- Birdeye (Methodist Physicians Clinic): 3.3 out of 5 stars (14 reviews)
What patients say
Patients praise
- professional and caring staff members identified by some patients
- convenient, extended operating hours and accessible location
- effective care for urgent, non-emergency conditions
- strong patient experience ratings for the associated Jennie Edmundson Hospital
Common complaints
- concerns regarding billing and coding accuracy
- reports of long wait times for walk-in patients
- perceived lack of responsiveness in medication management
- isolated reports of unprofessional staff behavior
In patients' words
"Pathetic, got charged multiple times for the same thing, was overcharged due to their billing department not knowing how to code things properly."
— Birdeye review"I worked there for 14 years. It has an amazing staff of caring people."
— Birdeye review"Great care for family member in ICU. We were kept well informed and at such an anxious time the family felt cared for, as well."
— Yelp review (Methodist Jennie Edmundson Hospital)More clinics in Council Bluffs
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