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Urgent Care Clinics in Salt Lake City

Urgent CareCottonwood Heights, UT

★★★★☆4.1/51,456 reviews across 4 platforms

Ratings by platform

  • Solv (CareNow - Cottonwood Heights): 4.0/5 stars (7 reviews)
  • Radiology Center (FirstMed - Cottonwood Heights): 2.5/5 stars (19 reviews)
  • Birdeye (CareNow - Salt Lake City): 4.3/5 stars (1,050 reviews)
  • Birdeye (U of U Health Sugar House): 3.8/5 stars (380 reviews)

What patients say

Patients praise

  • Professional and friendly medical staff at some locations
  • Efficient care for specific minor injuries or services like physicals
  • Clean and organized facilities
  • Ability to receive walk-in care without appointments

Common complaints

  • Long wait times
  • Discrepancies in billing/unexpected costs
  • Concerns regarding the level of professional medical staff encountered (e.g., being seen by students rather than doctors)
  • Perceived rudeness or lack of concern from staff

In patients' words

"I cut the tip of my index finger off with a jointer. I went in and was seen immediately. Bini was amazing... The PA (Chris) came in and continued the treatment. This was the best and most efficient urgent care I’ve ever been at."

Birdeye review for CareNow Urgent Care

"Live out of state, called ahead of time to get a price quote on an office visit. Was quoted a price, and the price on the bill was more than double. The attendant at the counter was more involved in his computer game than helping the patients."

Customer review for FirstMed Urgent Care (Cottonwood Heights)

"Don't go there if you are diabetic and in need of insulin! Apparently, only certain pharmacists can give insulin, and they have a short workday..."

Birdeye review for U of U Health Sugar House Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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