Cottonwood InstaCare - Intermountain Health
Urgent Care • Cottonwood Heights, UT
Ratings by platform
- Apple Maps: 2.5/5 (32)
- SolvHealth: 5/5 (3)
- Zocdoc: 5/5 (3)
What patients say
Patients praise
- Friendly and knowledgeable staff in some instances
- Convenient availability with extended hours and open 7 days a week
- Appreciation for efficient, quick diagnoses when care is timely
Common complaints
- Long wait times and patient triage concerns
- Reports of unprofessional or rude staff interactions
- Inconsistent quality of care and diagnostic thoroughness
In patients' words
"The way they run the InstaCare/kid care makes no sense. We come in with 2 kids in front of us, and 6-10 adults come in after us, yet all of the adults are seen before we even go back."
— Apple Maps User Review"It was pretty rude and unprofessional, especially in a medical facility, and I felt bad for him. No one deserves to be treated poorly."
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