
Cortland Renzi Health Campus Laboratory Services
Laboratory Services • Cortland, NY
What patients say
Patients praise
- Standout, knowledgeable, and friendly clinical staff
- Convenience of consolidated services in one location
- Efficient and professional care reported by some patients
- Successful outcomes for surgical and specialized procedures
Common complaints
- Reports of rude or unprofessional staff behavior
- Disorganized and slow service processes
- Long wait times in emergency and outpatient settings
- Poor communication and indifference from medical professionals
- Billing and administrative service issues
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