Cortland Renzi Health Campus Laboratory Services - Guthrie.org
Laboratory Services • Cortland, NY
Ratings by platform
- Birdeye (Guthrie Cortland Renzi Health Campus Walk-In Care): 4.1/5 (77)
- Birdeye (Guthrie Cortland Medical Center): 2.9/5 (285)
- U.S. News & World Report (Guthrie Cortland Medical Center): 2/5 (N/A)
What patients say
Patients praise
- Standout, knowledgeable, and friendly clinical staff
- Convenience of consolidated services in one location
- Efficient and professional care reported by some patients
- Successful outcomes for surgical and specialized procedures
Common complaints
- Reports of rude or unprofessional staff behavior
- Disorganized and slow service processes
- Long wait times in emergency and outpatient settings
- Poor communication and indifference from medical professionals
- Billing and administrative service issues
In patients' words
"I am very excited about this place everything from walking in the door to walking out of the door is wonderful very friendly people professional efficient the doctors are knowledgeable the staff is wonderful and friendly I'm glad that they are here in Cortland"
— Birdeye Review (Renzi Health Campus)"They describe the staff as very rude and unprofessional, with little sympathy for patients (especially in the front desk)."
— Seniors.fyi Compilation of ReviewsMore clinics in Cortland
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