Cooperstown Center | Locations - Centers Health Care
Physical Medicine and Rehabilitation • Cooperstown, NY
Ratings by platform
- NursingHomeDatabase.com / CMS: 2 out of 5 stars (CMS overall rating) (9 complaints reported (2023-2024))
What patients say
Patients praise
- effective rehabilitation and physical therapy programs
- appreciative feedback regarding specific nursing and support staff
- supportive atmosphere for recovery and community engagement
Common complaints
- difficulties with communication and reaching staff by phone
- concerns regarding responsiveness and processing of care-related messages
- reported deterioration in patient condition
- concerns about professional standards and care management
In patients' words
"The folks at Cooperstown Center disabused me of that notion really quick. Within a day, their team of healthcare professionals—nurses, physical therapists and social workers—had met with me, assessed my situation and my needs, and put a plan in place."
— Centers Health Care website testimonial"Spoke with administrator today; after having a nightmare of a time getting them to answer the phone, or process a message about my mother's care correctly, I finally... I am [considering] drive there and remove my mother from that facility."
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