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Cooperstown Center

Physical Medicine and Rehabilitation • Cooperstown, NY

★★★☆☆3.4/598 reviews across 1 platform

Ratings by platform

  • Birdeye: 3.4/5 (98 reviews)

What patients say

Patients praise

  • Some staff members noted as attentive and friendly
  • Positive experiences with rehabilitation and therapy programs
  • Clean and well-decorated facility environment
  • Some families report improvement in loved ones' conditions

Common complaints

  • Low overall CMS rating and health inspection scores
  • Staffing concerns and high turnover rates
  • Patient complaints regarding responsiveness, communication, and care quality
  • Reported deficiencies related to resident rights, neglect, and staff competence

In patients' words

"Spoke with administrator today; after having a nightmare of a time getting them to answer the phone, or process a message about my mother's care correctly, I finally... I am about to drive there and remove my mother from that facility."

— LocalityBiz Review

"Within days of her admittance to Cooperstown Center, my Mom’s condition had noticeably improved. I was so impressed with the work the therapists and medical staff were doing..."

— Cooperstown Center "Stronger Stories" website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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