Cooperstown Center – Centers Health Care Nursing and ...
Physical Medicine and Rehabilitation • Cooperstown, NY
Ratings by platform
- NursingHomeDatabase.com (CMS Data): 2 out of 5 stars (CMS Overall) (9 complaints (on record for 2023-2024))
- Birdeye: 3.4 out of 5 stars (98 reviews)
What patients say
Patients praise
- Some staff members noted as attentive and friendly
- Positive experiences with rehabilitation and therapy programs
- Clean and well-decorated facility environment
- Some families report improvement in loved ones' conditions
Common complaints
- Low overall CMS rating and health inspection scores
- Staffing concerns and high turnover rates
- Patient complaints regarding responsiveness, communication, and care quality
- Reported deficiencies related to resident rights, neglect, and staff competence
In patients' words
"Spoke with administrator today; after having a nightmare of a time getting them to answer the phone, or process a message about my mother's care correctly, I finally... I am about to drive there and remove my mother from that facility."
— LocalityBiz Review"Within days of her admittance to Cooperstown Center, my Mom’s condition had noticeably improved. I was so impressed with the work the therapists and medical staff were doing..."
— Cooperstown Center "Stronger Stories" websiteMore clinics in Cooperstown
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