Ascension Saint Thomas Urgent Care
Urgent Care • Cookeville, TN
Ratings by platform
- Birdeye: 4.6/5 (1,638 reviews)
What patients say
Patients praise
- Professional and kind staff
- Knowledgeable and capable medical providers
- Clean and well-maintained facility
- Convenient online scheduling and efficient check-in
- Prompt and thorough care
Common complaints
- Long wait times during peak hours
- Occasional billing and insurance discrepancies
- Reports of feeling dismissed or poor communication in isolated cases
In patients' words
"Staff was awesome, caring and clearly explained checkin. Dr and nurses were fantastic. They were short handed when I was there but still got in and out quickly!"
— SolvHealth"This Urgent Care is pathetic. I took my daughter in with symptoms of either Strep or an ear/sinus infection. We waited almost 3 hours before we were seen."
— MapQuestMore clinics in Cookeville
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Cookeville Medical Clinic RHC
Patients praise: Providers described as caring, smart, and thorough · Prompt attention and availability of same-day appointments for urgent concerns.
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