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Mental Health Services - Cookeville Medical Clinic RHC
Mental Health • Cookeville, TN
Ratings by platform
- Cookeville Medical Clinic website": 4.85 / 5 (based on 499 reviews on clinic website)" (499)
- Facebook": 80% recommend" (234 reviews")
- medicals-health.com": 4.5 / 5" (4 reviews")
What patients say
Patients praise
- Providers described as caring, smart, and thorough
- Prompt attention and availability of same-day appointments for urgent concerns
- Staff described as professional, personable, and attentive
- General appreciation for the quality of medical care and explanations provided during visits
Common complaints
- Scheduling challenges and difficulty booking non-urgent follow-up appointments due to high demand
- Occasional long wait times resulting from double or triple bookings
- Instances of poor customer service experiences with reception staff
In patients' words
"Great experience with my appointment yesterday. The doctor listened, answered my questions, and didn't rush through anything. I appreciate the straightforward ..."
— Cookeville Medical Clinic Testimonials page""Terrible experience, we where skipped and the receptionist was not apologetic when we asked her why she skipped us. I would not recommend this clinic to anyone. Poor service."
— medicals-health.com user review"More clinics in Cookeville
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