Primary Care Doctors Near Me in Cookeville, TN - Ascension
Primary Care • Cookeville, TN
Ratings by platform
- Ascension Patient Ratings (Mary L Collins): 4.9/5 (900)
- Ascension Saint Thomas Urgent Care (Birdeye): 4.6/5 (1,681)
- WebMD (Dr. Amy Hix): 4.0/5 (9)
- Healthgrades (William Swafford): 4.0/5 (4)
- Vitals (Dr. Amy Hix): 3.6/5 (9)
What patients say
Patients praise
- Providers perceived as knowledgeable and caring
- Some staff described as professional, warm, and welcoming
- Patients appreciate providers who listen and take time to explain treatment plans
Common complaints
- Concerns regarding long wait times, even with appointments
- Reports of rude or dismissive bedside manner by some staff and providers
- Complaints about lack of clear communication regarding billing or unexpected costs
In patients' words
"Fast service, very professional and affable. Entire staff was warm and welcoming."
— Healthgrades (William Swafford)"I felt dismissed and uncomfortable due to the way I was spoken to by the front desk staff. I did not feel treated with kindness or respect."
— Birdeye (Ascension Urgent Care)"She is not very personable and she is rude. She does not take the time to address a concern that you may have about your health."
— Vitals (Dr. Amy Hix)"These folks act as family. I like that!!!!!!"
— Ascension Saint Thomas Heart Cookeville patient reviewMore clinics in Cookeville
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