Pulmonary Care | Conroe - HCA Houston Healthcare
Pulmonary Medicine • Conroe, TX
Ratings by platform
- BestProsInTown: HCAHPS score of 2 out of 5 (238 (on BestProsInTown))
What patients say
Patients praise
- Recognized as a high-performing hospital for COPD care by U.S. News & World Report
- Positive experiences with specific doctors and nursing staff regarding bedside manner and communication
- Efficient triage and care reported by some patients for urgent needs
- Overall recognition as a comprehensive medical facility with various awards for safety and quality
Common complaints
- Long wait times in the emergency department
- Perceived lack of attentiveness or competence from some staff members
- Dissatisfaction with billing and administrative processes
- Reports of uncomfortable or unclean facility conditions
In patients' words
"I waited 11 hours in the emergency room with a life threatening injury while they admitted flu patients!"
— PissedConsumer user review"One patient praised the kind and caring attention from the nurses, who were quick to see them and took the time to listen."
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