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NewStart Weight Loss Surgery Center at The Woodlands ...

Bariatric MedicineConroe, TX

★★★★☆4.3/5135 reviews across 1 platforms

Ratings by platform

  • ObesityHelp.com: 4.3 out of 5 stars (135 reviews (specifically for NewStart Memorial City location, often associated with the NewStart program network))

What patients say

Patients praise

  • Professional and knowledgeable surgical staff
  • Excellent bedside manner and compassionate care from specific surgeons
  • Effective weight loss results following surgery
  • Helpful and warm office staff for many patients
  • Clear, informative educational seminars

Common complaints

  • Frustration with surgeon's office responsiveness or billing processes regarding revisions
  • Perception of impersonal treatment during informational seminars (cattle-like experience)

In patients' words

"I had a gastric sleeve surgery back in 2017 with Dr. Balette... The surgery helped me lose more than 50 pounds. Memorial Hermann is great at helping you decide if you need surgery... and something less drastic for those who are not morbidly obese."

WoodlandsOnline user review

"I felt immediately at ease with him [Dr. Balette] and completely confident in his abilities... The office staff are all amazing. I always feel my calls are important and are handled... I feel that this surgery has not only changed my life, but more importantly SAVED my life."

ObesityHelp.com member review

"My first impression at a one of his seminars is that we were all just cattle, I guess I should have stuck with that impression and found another surgeon."

ObesityHelp.com member review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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