La Clínica Monument
Primary Care • Concord, CA
Ratings by platform
- Birdeye (aggregated): 2.2 out of 5 stars (112 reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific doctors who are compassionate and thorough
- Staff occasionally described as welcoming and attentive by some reviewers
- Convenience of the location and willingness to treat patients regardless of insurance status
Common complaints
- Poor customer service and rude, unprofessional staff, particularly in the dental department
- Long wait times on the phone and in person, with reports of dropped calls
- Concerns regarding clinical competence, misdiagnoses, and negligence in handling lab results/medications
- Difficulty scheduling or confirming appointments, with reports of appointments being cancelled due to missed confirmation calls
In patients' words
"misdiagnosed me which resulted in long term health issues... I suffered painful condition. That took 3 years to heal after the specialist performed surgery."
— Birdeye reviewer"worst customer service ever. Been waiting 6 months for my sons appt for tooth pain and tooth fix. They call one day before to confrim but im at work and was unable to pick up. So they cancel it!! beyound upset and will not be coming back."
— LocalityBiz reviewerMore clinics in Concord
Family Medicine in Concord, MA - Primary Care | Specialists
Patients praise: Attentive, thorough, and compassionate care from highly-rated providers · Effective diagnosis, clear explanations, and professional bedside manner.
Atrium Health Primary Care Cabarrus Family Medicine
Patients praise: Attentive and thorough physicians who listen to patient concerns · Professional and knowledgeable medical staff and providers.
Lakeside Primary Care - Concord clinic
Patients praise: Praise for bedside manner of specific doctors · Convenience of same-day appointments for some patients.
Crossroads Family Medicine & Pediatrics - Home Page
Patients praise: Providers are described as attentive, caring, and good listeners · Appreciation for a smaller practice setting and ease of scheduling.
Primary Care & Urgent Care Concord,NC
Patients praise: efficient and fast service reported by some patients · compassionate and thorough care from specific providers.
Dentist in Concord | Implant Dentist in Concord | 01742 Dentist
Patients praise: friendly and professional staff · thorough and gentle cleanings.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.