Niro Eye Care and Associates - Concord: Eye Doctors in Concord
Ophthalmology • Concord, MA
Ratings by platform
- Birdeye: 4.9/5 stars (44 reviews)
- Yahoo Local: 3.5/5 stars (12 reviews)
- Healthline/Healthgrades: 5/5 stars (provider-specific) (117 ratings)
- Consumers' Checkbook: 71% superior overall rating (18 ratings)
What patients say
Patients praise
- Knowledgeable and attentive doctors
- Thorough eye exams
- Friendly staff (in some experiences)
- Respectful and kind treatment of patients
- Quick appointment availability for new patients
Common complaints
- Poor communication and difficulty reaching staff
- Long turnaround times for eyewear (lenses/sunglasses)
- Lack of transparency regarding lab errors
- Scheduling and appointment issues
In patients' words
"Niro Eye Care got me in quickly for a new patient appointment and treated me with such respect and personal kindness."
— Birdeye Review"I learned the hard way that they are not transparent about errors made at the lab on sunglasses I bought. Mine were sent back to the lab 3 times. Unacceptable..."
— Yahoo Local Review"DO NOT USE THIS COMPANY !! their communication is terrible. you can never talk to anyone that can actually help you. haven't returned my calls and email in 3 weeks!!!!!!!"
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