Concord Office - Lexington Eye Associates
Ophthalmology • Concord, MA
Ratings by platform
- Birdeye (aggregated): 4.9/5 stars (343 reviews)
- uscompanies.net: Not specifically rated numerically, though multiple negative experiences noted (11 reviews)
- Yelp (brand-wide): 2.2/5 stars (180 reviews (brand-wide))
What patients say
Patients praise
- High quality of medical care and expertise from doctors
- Professional and friendly staff members
- Convenient location with easy parking
Common complaints
- Long wait times for appointments and while in the office
- Poor communication regarding delays or scheduling changes
- Difficulty or lack of patience when treating young children
- Issues with billing and prescription accuracy
- Inflexible rescheduling policies
In patients' words
"Great doctors. Have been going here for years. However, the wait times are consistently long. Count on spending at least 1 to 1.5 hours here every time you go."
— uscompanies.net"We had a very unfortunate experience... it was very clear that the doctor had very limited experience working with a two-year-old patient."
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