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Occupational Medicine Services | Employer Solutions - Novant Health logo

Occupational Medicine Services | Employer Solutions - Novant Health

Occupational MedicineConcord, NC

★★★☆☆2.9/5168 reviews across 4 platforms

Ratings by platform

  • Birdeye (Cotswold location): 3.0 out of 5 (5 reviews)
  • Birdeye (Hickory Branch location): 1.3 out of 5 (12 reviews)
  • Birdeye (Hillcrest location): 3.1 out of 5 (145 reviews)
  • Solv Health (Waverly location): 1.7 out of 5 (6 patients)

What patients say

Patients praise

  • Efficient and fast service for some patients (e.g., in-and-out within an hour)
  • Friendly, attentive, and helpful staff at specific locations
  • Clear and concise instructions for procedures like drug screens

Common complaints

  • Long wait times for appointments and walk-ins (e.g., drug screens, physicals)
  • Rude or unprofessional behavior from some front-desk staff and clinical personnel
  • Concerns regarding the quality of medical care and accuracy of diagnoses
  • Difficulty scheduling appointments that fit around work hours

In patients' words

"I have been waiting almost 3 hours for a simple pre-employment physical no one gives any updates . This is the worst experience..."

Birdeye (Hickory Branch) review

"Had a great experience here with my pre-employment physical, I was in and out within an hour and the nurse and physician took great care to ensure all pre-employment requirements were done."

LocalityBiz (Matthews) review

"Lady at the front is very very rude, was rude to multiple people including me when I was inside. It took forever to take a drug test..."

Yahoo Local (Hillcrest) review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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