Find A Doctor Results | John Muir Health
Internal Medicine • Concord, CA
Ratings by platform
- MedicalRecords.com: 3.6/5 (57 reviews)
- U.S. News & World Report: 89% recommend to others (N/A)
What patients say
Patients praise
- Helpful and friendly nursing and medical staff in some departments
- Cleanliness of the facilities and parking convenience
- High percentage of patients willing to recommend the hospital (89%)
- Effective communication and attention to detail from some care providers
Common complaints
- Delays in ER care and staff responsiveness
- Perceived lack of compassion or poor communication from some staff members (including security)
- Frustration with medical follow-up or perceived dismissiveness of symptoms
In patients' words
"The security guard, registrant, the nurse and the rest of the staff that took care of me was excellent. I read all the reviews but it did not stop me from coming to this ER. Thank You."
— MedicalRecords.com review"Very disappointed with the Security (Allied) IN CONCORD. I guess he was more focused on getting back to his phone. I was in the middle of asking him where the mammogram department was and he says, ID please!” Wow what customer service."
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