Pacific Clinics: California's Leading Behavioral Health Provider
Behavioral Health • Concord, CA
Ratings by platform
- Rehab.com and similar aggregator sites: General ratings for various Pacific Clinics locations typically range from 3.0 to 3.7 out of 5 stars on aggregate platforms (Typically based on a low number of reviews (e.g., 3 to 20 reviews per location))
What patients say
Patients praise
- Helpful and friendly staff in some locations
- Commitment to evidence-based and strength-based treatment approaches
- Comprehensive range of services including wraparound and mobile mental health clinics
- Support for underserved and low-income populations
Common complaints
- Difficulties with scheduling appointments and long wait times
- Concerns regarding lack of follow-through from office staff and clinicians
- Issues with medication management, including communication and fulfillment delays
- Inconsistencies in quality of care and therapist turnover
In patients' words
"The office staff does not follow through as promised I have been calling for about 6 weeks for a family member to be scheduled... Very disappointing and unprofessional."
— LocalityBiz (Review of Santa Fe Springs location)"The staff is helpful and friendly and will accommodate your needs. My doctor is very pleasant to work with and really does care about her patients."
— Yelp (Review of Pasadena location)More clinics in Concord
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Patients praise: Individualized care from specific well-regarded practitioners · Clean facility environment mentioned in some inpatient settings.
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