Substance Use Treatment Services | Contra Costa Health
Addiction Medicine • Concord, CA
Ratings by platform
- Birdeye: 2.0/5 stars (2 reviews)
- drehabs.com: 4.3/5 stars (6+ reviews)
- Recovered.org (Trustscore): 3.85/5 stars
What patients say
Patients praise
- Some patients report life-saving experiences and positive outcomes
- High general satisfaction rates reported in county-wide surveys (e.g., 92% in 2024)
- Appreciation for specific programs like Discovery House and the counselors involved
Common complaints
- Staff perceived as rude or uncaring
- Difficulties with administrative procedures, such as phone support and appointment scheduling
- Perceived lack of effective clinical communication or support
- Dissatisfaction with medication management
In patients' words
"These people are suppose to know how to handle people with mental issues and how to help them... When I called not only were they rude but they would purposely put me on hold for long periods of time and I got hung up on twice..."
— LocalityBiz (Contra Costa Behavioral Health)"this place is awful the doctor do not tend to patients medication need they don't not listen when you need your medication change... stay away if at all possible cause you will just get worse"
— LocalityBiz (Central County Adult Mental Health Services)"I love discovery house. they are literally life savers. great councilors. great facility"
— drehabs.com (Contra Costa County Health Services Discovery House)More clinics in Concord
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