The Urology Center, PC - Columbus Community Hospital
Urology • Columbus, NE
Ratings by platform
- General internet aggregate platforms (Yelp/Yahoo Local/LocalityBiz): Mixed ratings (noted as 2.5/5 on one platform, with both 5-star and 1-star reviews mentioned) (Varies by platform (e.g., noted 516 reviews on one aggregated source))
What patients say
Patients praise
- Patients generally report positive experiences with the medical care provided by doctors and nurses
- Specific physicians praised for being patient, kind, caring, and clear in their explanations
Common complaints
- Difficulty with communication and transparency, particularly from front office and billing staff
- Unexpected or poorly communicated billing/insurance procedures
- Issues with scheduling appointments and procedures being canceled without notice
- Perceived lack of customer service or professionalism in administrative staff
In patients' words
"The Doctors and nurses have been great. The front office were not so great. ... I hope someone see’s this that can talk with them about good customer service."
— Online review (Ami Noll)"Dr. Oberle is FANTASTIC! He is one of the most patient, kind, caring doctors we have ever had, explains everything fully to make sure we understand..."
— Online review"Very disappointing experience due to poor communication and lack of transparency... the lack of communication and unexpected financial requirement made it feel like patient care was not a priority."
— Online review (Christopher Whitesel)More clinics in Columbus
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